Generative AI offers major opportunities for the insurance industry, from automating tasks to enhancing customer experiences and enabling hyper-personalisation.

At Charles Taylor InsureTech, we help insurers, brokers, and MGAs integrate AI in a secure, scalable way to deliver real benefits like cost savings, better decisions and improved efficiency. As Manuel Parma, Insurance Modernisation Chief Technology Officer at Charles Taylor InsureTech, explains to Insurance Post, effective AI requires reliable, context-aware outputs and seamless integration with legacy systems. Our low-code platform supports this by enabling real-time access to structured, filtered data that is essential for performance, compliance, and trust.

In 2024, 41% of organisations saw 11–33% ROI from GenAI, and we are helping our clients achieve similar results.

To learn more, read the full article on Insurance Post.