100% focus on services and solutions for all parties within the global insurance market

Charles Taylor provide an unrivalled and growing range of insurance services, claims and technology solutions across the globe, with a specialism in complex situations requiring distinctive technical expertise and technology. Working with you we aim to build long-term client relationships spanning multiple value-creating solutions, and to consistently delight with the quality and responsiveness of our people and delivery.


Your challenges

We know that you face multiple challenges as you develop your business. We understand this and provide highly specialised technical services that meet these challenges and enable you to outperform.

Managing claims effectively

Managing your claims more effectively by reducing claims opex, tightly managing indemnity spend and improving insight through analytics.

Accessing technical claims expertise

Providing you with the right expertise to manage and adjust claims, especially when they are large or complex – and during surge situations.

Capitalising on insurance technology

Providing you with the expertise to achieve digital transformation, delivered by experts who understand your industry, sector, and business.

Delivering exceptional customer experience

Supporting you to improve your customer’s experience at every touch-point.

Winning new business

Enabling you to win new business and retain those customers economically.

Improving operational efficiency

Supporting you to continually improve operational effectiveness - to reduce costs, improve MI, free up resources or efficiently manage uneconomic books of business.

Deploying capital profitably

Enabling you to access the right markets to deploy capital profitably and transfer risk. This may include managing a mutual or a captive, setting up new insurance vehicles or accessing Lloyd’s.

Responding to regulatory demands

Helping you to respond to the increasing burden of regulation - by meeting current requirements and understanding the impact of future changes.

Enabling clients to outperform

We take pride in the impact of our services and solutions for our clients.  For more information on how we help our clients outperform see our case studies, testimonials and award successes.    


Insureds managed 




Indemnity spend managed p.a



Claims handled p.a



 Premium and claims processed by our technology platforms


Client technology implementations


Delivering benefits in 30+ languages, supporting clients 24/7

Our solutions 

Claims Solutions

Adjusting, third-party administration, assistance and technical services to reduce our clients’ risks, to understand the causes and impact of losses, and improve claims outcomes.


Our insurance technology business offers a suite of SaaS technology solutions for insurers, brokers, MGAs and insurance-related affinity businesses that drive client outperformance and a great end-customer experience.

Insurance Management

Our insurance management business offers end-to-end management of insurance programmes and processes on a long-term partnership basis.

Latest news

Keep up-to-date with everything that’s going on at Charles Taylor. Continue to check back for regular updates.

Group | Claims Solutions

Charles Taylor shortlisted in National Insurance Awards

Charles Taylor has been shortlisted for the Claims Initiative of the Year Award in this year’s National Insurance Awards: the …

Abr 2021

Adjusting | Claims Solutions

Charles Taylor Adjusting Grows U.S. Footprint

Strengthens CT’s presence throughout the U.S. Expands service capabilities for global, U.S. nationwide, and U.S. regional Property, Casualty and Specialty …

Abr 2021

Richards Hogg Lindley

Pandemic Clauses in Marine Policies

In the rapidly evolving circumstances of the current Covid-19 pandemic, marine insurers are seeking to introduce new contractual terms to …

Abr 2021


Charles Taylor Adjusting Singapore Appoints Dan Yeo

Charles Taylor Adjusting has appointed Dan Yeo as Managing Director for its Property & Casualty team in Singapore, highlighting the …

Abr 2021


Cyber Risks: Lessons from 2020 and what to expect in 2021

Our Cyber team recently reached out to their partners and asked a series of questions on the Cyber attacks seen …

Mar 2021


Diversity of thought is critical to success of D&I

While gender, ethnicity and LGBTQ+ are typically seen as the headline areas for D&I programmes, it’s vital insurance businesses delve …

Mar 2021

Get in touch

Find out how our wide range of services can support and benefit your business.