100% focus on services and solutions for all parties within the global insurance market
Your challenges
We know that you face multiple challenges as you develop your business. We understand this and provide highly specialised technical services that meet these challenges and enable you to outperform.
Managing claims effectively
Managing your claims more effectively by reducing claims opex, tightly managing indemnity spend and improving insight through analytics.
Accessing technical claims expertise
Providing you with the right expertise to manage and adjust claims, especially when they are large or complex – and during surge situations.
Delivering exceptional customer experience
Supporting you to improve your customer’s experience at every touch-point.
Winning new business
Enabling you to win new business and retain those customers economically.
Improving operational efficiency
Supporting you to continually improve operational effectiveness - to reduce costs, improve MI, free up resources or efficiently manage uneconomic books of business.
Responding to regulatory demands
Helping you to respond to the increasing burden of regulation - by meeting current requirements and understanding the impact of future changes.
Our solutions
Adjusting
Charles Taylor Adjusting is a recognised global leader in adjusting aviation, natural resources, marine, property, casualty, technical and special risks claims.
Claims Management & Advisory
We are a leading provider of claims management and advisory solutions, trusted by carriers, MGAs, brokers and service providers across global insurance markets.
Assistance
Charles Taylor Assistance is one of the leading providers of medical and security assistance, travel risk management, and travel and health claims solutions.
Technical Services
We offer engineering, surveying and technical consultancy services worldwide for insurers and businesses involved in aviation, natural resources, marine, property and casualty markets.
Insurance Management
We offer end-to-end management of mutual insurers, captives, life insurers and other insurance programmes for capital providers, under a model of long-term partnership.
Enabling clients to outperform
We take pride in the impact of our services and solutions for our clients. For more information on how we help our clients outperform see our case studies, testimonials and award successes.
Get in touch
Find out how our wide range of services can support and benefit your business.