Key Contacts

Global Head of Counter Fraud

Bobby Gracey

M: +44 7557 774 577

Director of Investigation Services - International

Simon Cook

M: + 44 7834 098 648

President of Contego Investigation Services - USA

M: + 1 407 412 1612

Specialist Investigation Services

No two counter fraud philosophies are the same, which is why we work collaboratively with our clients to build tailored claims fraud responses. We offer investigations on a retained/delegated authority basis, as well as a ‘white label’ solution.

Our investigation services are provided to all staff at Charles Taylor, our insurer clients, the legal sector, TPAs and corporate multi nationals.

Every member of the Specialist Investigation Services is a certified professional investigator or is working towards attaining a professional fraud qualification.

Our Services

At Charles Taylor we have developed a fully comprehensive operational response to claims fraud and offer our clients full access to our range of investigation products and innovative technology.

Our toolkit includes the following key investigation services:

  • Global Field Investigations
  • Global Surveillance
  • Video Interviewing
  • Social Media Background Checks
  • Financial Background Reports
  • Open Source Data Analysis
  • Document Validation
  • Conversation Management
  • Forensic Accountancy
  • Cyber Investigations
  • Alive & Well Checks
  • Track & Trace Enquiries
  • Medical Record Retrieval
  • Analytical Data Analysis

We also provide fraud and cost containment workshops, along with strategic guidance planning.

Business areas

  • Property / Homeowners
  • Travel
  • Casualty / Liability
  • Workers' Compensation
  • Third Party Administration
  • Motor/Auto
  • Commercial
  • Fine Art & Specie
  • Marine
  • Aviation
  • Natural Resources
  • Mining & Utilities
  • Private Health
  • Life
  • Legal Services– Pre Litigation

Case Sudy: See how we helped disprove a retail property claim in the wake of Storm Eunice; saving our client thousands of pounds