"We have been working with Charles Taylor for over 2 years, and no one could have foreseen the unprecedented times we have faced in 2020. Throughout this, Charles Taylor has worked tirelessly and has achieved outstanding results in a truly difficult time, responding to the ongoing issues the pandemic has raised and adapting quickly to maintain exceptional levels of service and customer support across claims and assistance.
We have always found a great willingness to collaborate with us to understand our strategy and deliver to support us in our strategy and what is needed for our customers, often bringing solutions to market in very short timeframes. Charles Taylor has strong market insight and we have benefited and continue to benefit from their overall experience in this market"
Global insurance client