Digital customer experience

Generate a unique customer experience that meets users' expectations at times of significant financial decisions.

Get in touch

Contact us to find out more
or book a demo.

Contact us

Forge exceptional digital experiences

In today's environment, insurers face pressing challenges in forging an exceptional digital experience that meets users' expectations at times of significant financial decisions. Customers are looking for clarity on available options, immediate and personalised price evaluation to understand their investment, and seamless, direct interaction that extends beyond the initial purchase.

Upgrade or replace legacy systems

Many organisations spend considerable time and effort upgrading or replacing legacy systems. This can jeopardise customer focus. However, using our digital transformation capabilities, insurers can create exceptional customer experiences and devise and launch innovative services for their customers in near real-time, without heavy investment to modernise core systems.

Fresh perspective on traditional data

We create a unique customer experience, based on specific products and distribution channels, closely aligned with insurers’ internal and external systems. Our solution overcomes the limitations of legacy systems and provides a fresh perspective on traditional data and platforms, unlocking previously unexplored sales opportunities.

We combine dedicated policyholder and producer management applications, virtual assistants, blockchain technology, the versatility of Salesforce, and the agility of development cells. Our end-to-end offering even encompasses delivery services, electronic documents, customer care for queries and claims, and streamlined shift management. This holistic architecture meets the demanding and changing needs of customers.

InHub is our versatile and innovative technology base. It includes our cloud-based SaaS platform and integration framework, which form the foundation for our Insurtech solutions spanning Digital Transformation, Digital Modernisation, London Market, and Managed Services.

InHub is our middle-layer platform specialised in insurance. Designed for seamless integration, InHub is extensible and acts as a unifying layer to integrate modern technologies with legacy systems.

It adopts an API-first approach, providing modern APIs for efficient interoperability between systems. InHub also integrates with customer ecosystems, bridging the gap between new applications and legacy systems, thus facilitating modernisation efforts.

Our InHub store offers ready-to-use standard business solutions such as personal and commercial lines quoting and issuing portals, self-management or after-sales portals for policyholders and partners, pre-integrated payment gateways, and more.

InHub is an invaluable resource for insurers who want the best technology available backed by strategic advice from experts who understand the insurance industry.

Get in Touch

We would love to help you better understand our solution, walk you through the key features and answer any questions you may have.

Please complete the attached form to get in touch with one of our experts.

"The deep insurance market knowledge of the Charles Taylor InsureTech team combined with their tireless commitment to excellence in delivery made them a great choice of partner."

COO, Insurance Broker

"We were looking for a strategic technology partner to work closely with us in our ongoing plans to modernise the group. InsureTech has made a clear long-term commitment to building its business in Latin America and has the global reach to support our growth ambitions. Its solutions and capabilities are also highly rated by independent analysts."

Luis Ramos, CIO, Seguros SURA Corporate