Charles Taylor, the leading provider of claims solutions and technology to the global insurance market, today launches ‘InHub’ to help the insurance value chain deliver better results.
Bringing together insurance technology solutions
InHub is a cloud-based SaaS capability hub that delivers a unique connected experience for the insurance market and their customers. It brings together a suite of best-in-class insurance SaaS solutions into a secure, cloud-native ecosystem. It unites all of Charles Taylor InsureTech’s established products that support digital capabilities across the insurance lifecycle and value chain in: Digital journey creation, B2B and B2C distribution, Policy administation and Broking, Claims Optimisation, AI Fraud Prevention, Data Acceleration, Borderueax and Distributed Data Management, Reinsurance Management and Authorities Governance.
Through its integrated architecture, InHub enables clients to buy and use only the technology and services they need , to grow their business, get closer to customers and optimise operations. Allowing insurance organisations to reduce the cost of their IT landscape by evolving rather than replacing legacy systems alongside integrating technology and launching new products in days rather than months. The InHub framework and architecture has been developed in conjunction with Microsoft and Oracle, and also has a marketplace layer where clients can access software created by third-party suppliers.
Legacy Modernisation Services InHub enables the market to unite their technology in one place, to increase efficiency and standardise processes by replacing legacy programs. It also enables insurers to integrate legacy programs and evolve them as part of InHub. Charles Taylor InsureTech can provide ‘pre-built’ secure laptops and hardware so end-users can access the digital capabilities provided by InHub in the cloud. This is supported by a 24/7 helpdesk to deliver a seamless implementation.
Charles Taylor InsureTech can also ‘futureproof’ a client’s technology stack by migrating it to their managed cloud environment with no impact on their day-to-day operations. This gives clients seamless access to both InHub and their legacy programs, and the ability to exploit new technologies quickly.
Integrated Insurance Services
InHub integrates fully with Charles Taylor’s technology and its managed services proposition. Charles Taylor provides a growing range of insurance services, claims and technology solutions across the global insurance market, particularly in complex situations requiring specialist expertise and powerful technology. Its total business process outsourcing solution covers not just technology, but also high-touch services such as underwriting and investment management; complex claims handling, loss adjusting and third- party administration services; no-touch digital claims and robotic process automation. All service delivery platforms are fully integrated with InHub.
Arjun Ramdas, Chief Executive Officer of Charles Taylor InsureTech, commented: “InHub gives our insurance clients the tools to launch products faster, serve customers better and leverage data to make smarter strategic decisions. Our technology is rooted in deep experience of the insurance industry and understanding of the operational issues our clients need to solve.
“By combining our insurance understanding and knowledge, built up over the last 100 years, and our new technology and ecosystem approach, InHub gives our customers something truly different from anything else on the market.”
Notes to Editors
Charles Taylor provides a growing range of insurance services, claims and technology solutions across the global insurance market, particularly in complex situations requiring specialist expertise. We aim to build long-term, personal relationships with clients based on trust and partnership, spanning multiple value-creating solutions, and to consistently delight with the quality and responsiveness of our people and delivery.
Charles Taylor employs over 3,100 staff in more than 120 locations spread across 30 countries in Europe, the Americas, Asia Pacific, the Middle East and Africa. It has earned the trust of a diversified, blue-chip international customer base that includes national and international insurance companies, mutuals, captives, MGAs, Lloyd's syndicates and reinsurers, along with brokers, distributors and corporate insureds.