About us

Our Culture

Our values define who we are, what we stand for and how we behave. They guide how we work with our colleagues and our clients, today and in the future.

Careers

Charles Taylor is an agile, growing business - where every employee can make a significant impact and outperform. Let our growth enable yours.

Awards

Charles Taylor offers world-class services and solutions. Our Awards are a great external confirmation that we are achieving our goals.

Case Studies

Building businesses and achieving goals for our clients - view case studies of some of the work we have delivered for clients to enable them to build their businesses and achieve their goals.

Testimonials

We aim to build long-term client relationships spanning multiple value-creating solutions, and to consistently delight our clients with the quality and responsiveness of our people and delivery.

Locations

Our geographic reach covers the entire globe. We can resolve any insurance related matter, whenever and wherever it occurs in the world.
 

Corporate Information

Leadership

Charles Taylor's Executive committee drive and monitor progress on performance versus our plans.

Governance

The Board and Executive Committee are committed to maintaining high standards across Charles Taylor Group.

ESG

We are committed to embedding our ESG approach into the way that we run our business.

Ownership

Charles Taylor is owned by funds managed by Lovell Minnick Partners LLC ("Lovell Minnick").

What makes us special

 

Our unmatched depth of specialist expertise, from loss adjusters to forensic accountants, helps the global insurance market to address its challenges. Through our trusted partnerships model, we build long-term, personal relationships with clients based on trust and cooperation. Our powerful technology helps our clients improve their customers’ experience from start to finish. Thanks to our global reach, our clients can access our services wherever they are in the world, whenever they need us. 

c.4000

Experts based around the globe

 

120+

Country locations, supporting our global clients

 

6

Present in six

continents 

 

9/10

Employees recommend us as a great place to work

 

 

Our solutions

Claims Solutions

Through our claims solutions business, we offer adjusting, third-party administration, assistance and technical services to reduce our clients’ risks, understand the causes and impact of losses, and improve claims outcomes. 

InsureTech

Our insurance technology business offers a suite of SaaS solutions for insurers, brokers, MGAs and insurance-related affinity businesses, which drive client performance and deliver a great end customer experience.  

Insurance Management

We offer end-to-end management of insurance programmes and processes on a long-term partnership basis through our Insurance Management service. Our global Group network means we’re well placed to deliver an end-to-end service.
 

Our history

Our company dates to 1884, when a group of shipowners set up a mutual insurance association. Charles Taylor, a trusted coal merchant, was appointed to oversee the funds and manage their claims. His astute management paved the way for future expansion. 

Today, our clients benefit from years of expertise and global network. We handle claims from end to end, establish and manage insurers, and implement technology solutions the world over. 

2024

Asset acquisition of M3 Aviation Services LLC by Charles Taylor CSI Americas LLC

2023

Refocused away from legacy Insurance Management and into higher-growth areas in Claims Solutions and Enterprise Technology

Expanded Assistance offering into emerging market Singapore

Get in touch

Find out how our wide range of services can support and benefit your business. Get in touch with general enquiries, or find an expert to speak to.