100% focus on services and solutions for all parties within the global insurance market
Watch our animation to find out more about how we are evolving to support our clients, our people and the industry.
Technically inspiring every day.
Your challenges
We know that you face multiple challenges as you develop your business. We understand this and provide highly specialised technical services that meet these challenges and enable you to outperform.
Managing claims effectively
Managing your claims more effectively by reducing claims opex, tightly managing indemnity spend and improving insight through analytics.
Accessing technical claims expertise
Providing you with the right expertise to manage and adjust claims, especially when they are large or complex – and during surge situations.
Capitalising on insurance technology
Providing you with the expertise to achieve digital transformation, delivered by experts who understand your industry, sector, and business.
Delivering exceptional customer experience
Supporting you to improve your customer’s experience at every touch-point.
Winning new business
Enabling you to win new business and retain those customers economically.
Improving operational efficiency
Supporting you to continually improve operational effectiveness - to reduce costs, improve MI, free up resources or efficiently manage uneconomic books of business.
Deploying capital profitably
Enabling you to access the right markets to deploy capital profitably and transfer risk. This may include managing a mutual or a captive, setting up new insurance vehicles or accessing Lloyd’s.
Responding to regulatory demands
Helping you to respond to the increasing burden of regulation - by meeting current requirements and understanding the impact of future changes.
Enabling clients to outperform
We take pride in the impact of our services and solutions for our clients. For more information on how we help our clients outperform see our case studies, testimonials and award successes.
5M+
Insureds managed
$10B+
Indemnity spend managed p.a
3.5M+
Claims handled p.a
$10B+
Premium and claims processed by our technology platforms
50+
Client technology implementations
30+
Delivering benefits in 30+ languages, supporting clients 24/7
Our solutions
Claims Solutions
Adjusting, third-party administration, assistance and technical services to reduce our clients’ risks, to understand the causes and impact of losses, and improve claims outcomes.
InsureTech
Our insurance technology business offers a suite of SaaS technology solutions for insurers, brokers, MGAs and insurance-related affinity businesses that drive client outperformance and a great end-customer experience.
Insurance Management
Our insurance management business offers end-to-end management of insurance programmes and processes on a long-term partnership basis.
Coronavirus COVID-19 – Our response
We are working closely with our clients to reassure you that we can support you and your teams and respond to the business impact of Coronavirus (COVID-19) during this challenging time
Read more on our response guidance page >
Latest news
Keep up-to-date with everything that’s going on at Charles Taylor. Continue to check back for regular updates.
Adjusting
Launching Specialty Lines at Charles Taylor Adjusting
Charles Taylor, the provider of insurance services, claims solutions and technology platforms to the global insurance market, launches its Specialty …
Sep 2021
Adjusting
Ready to Respond - Victoria earthquake
Following the 5.9 magnitude earthquake in Victoria on Wednesday 22 September 2021, Charles Taylor Adjusting is here to support our …
Sep 2021
InsureTech
Why insurers can’t risk overwriting risk
The concept of risk is fundamental to the insurance industry, of course, but insurance companies themselves face a range of …
Sep 2021
InsureTech
How insurers can stay competitive in a data-driven world
The insurance industry is in the midst of a dramatic digital transformation. In recent years, in common with other branches …
Sep 2021
InsureTech
10 challenges Authority Hub can solve
With insurance companies under increasing pressure not only to comply with new and evolving legislation, but also to prove they …
Sep 2021
InsureTech
Charles Taylor to exhibit at the MGAA Conference
We look forward to showcasing our technology and claims solutions, supported by our InsureTech and Claims Solutions Teams, as well …
Sep 2021
Get in touch
Find out how our wide range of services can support and benefit your business.