100% focus on services and solutions for all parties within the global insurance market 

Watch our animation to find out more about how we are evolving to support our clients, our people and the industry.   

Technically inspiring every day. 

Your challenges

We know that you face multiple challenges as you develop your business. We understand this and provide highly specialised technical services that meet these challenges and enable you to outperform.

Managing claims effectively

Managing your claims more effectively by reducing claims opex, tightly managing indemnity spend and improving insight through analytics.

Accessing technical claims expertise

Providing you with the right expertise to manage and adjust claims, especially when they are large or complex – and during surge situations.

Capitalising on insurance technology

Providing you with the expertise to achieve digital transformation, delivered by experts who understand your industry, sector, and business.

Delivering exceptional customer experience

Supporting you to improve your customer’s experience at every touch-point.

Winning new business

Enabling you to win new business and retain those customers economically.

Improving operational efficiency

Supporting you to continually improve operational effectiveness - to reduce costs, improve MI, free up resources or efficiently manage uneconomic books of business.

Deploying capital profitably

Enabling you to access the right markets to deploy capital profitably and transfer risk. This may include managing a mutual or a captive, setting up new insurance vehicles or accessing Lloyd’s.

Responding to regulatory demands

Helping you to respond to the increasing burden of regulation - by meeting current requirements and understanding the impact of future changes.

Enabling clients to outperform

We take pride in the impact of our services and solutions for our clients.  For more information on how we help our clients outperform see our case studies, testimonials and award successes.    


Insureds managed 




Indemnity spend managed p.a



Claims handled p.a



 Premium and claims processed by our technology platforms


Client technology implementations


Delivering benefits in 30+ languages, supporting clients 24/7

Our solutions 

Claims Solutions

Adjusting, third-party administration, assistance and technical services to reduce our clients’ risks, to understand the causes and impact of losses, and improve claims outcomes.


Our insurance technology business offers a suite of SaaS technology solutions for insurers, brokers, MGAs and insurance-related affinity businesses that drive client outperformance and a great end-customer experience.

Insurance Management

Our insurance management business offers end-to-end management of insurance programmes and processes on a long-term partnership basis.

Latest news

Keep up-to-date with everything that’s going on at Charles Taylor. Continue to check back for regular updates.


Co-ordinating cyber and D&O covers is critical

The wide-ranging nature of cyber security risks means companies and their brokers must review those exposures in tandem with related …

Jul 2021


Heat Stress in Poultry

Heat stress losses can be significant for both poultry farmers and their insurers and are likely to rise because of …

Jul 2021


Charles Taylor Adjusting Canada CAT Response

It seems every year we experience more examples of extreme weather, and 2021 is no exception. Already this year we …

Jul 2021

Group | Claims Solutions

Charles Taylor shortlisted for two industry awards

Charles Taylor has been shortlisted in this year’s British Claims Awards, for both the Diversity and Inclusion and Counter Fraud …

Jul 2021


Charles Taylor Appoints John Pickersgill

Charles Taylor, the leading provider of services and technology solutions to the global insurance market, has announced the appointment of …

Jun 2021


Launching ELEMENTS - Our Online Natural Resources Newsletter

We are delighted to announce the launch of our first edition of ELEMENTS, a Charles Taylor Adjusting Natural Resources’ biannual …

Jun 2021

Get in touch

Find out how our wide range of services can support and benefit your business.