100% focus on services and solutions for all parties within the global insurance market
Charles Taylor provide an unrivalled and growing range of insurance services, claims and technology solutions across the globe, with a specialism in complex situations requiring distinctive technical expertise and technology. Working with you we aim to build long-term client relationships spanning multiple value-creating solutions, and to consistently delight with the quality and responsiveness of our people and delivery.
Your challenges
We know that you face multiple challenges as you develop your business. We understand this and provide highly specialised technical services that meet these challenges and enable you to outperform.
Managing claims effectively
Managing your claims more effectively by reducing claims opex, tightly managing indemnity spend and improving insight through analytics.
Accessing technical claims expertise
Providing you with the right expertise to manage and adjust claims, especially when they are large or complex – and during surge situations.
Capitalising on insurance technology
Providing you with the expertise to achieve digital transformation, delivered by experts who understand your industry, sector, and business.
Delivering exceptional customer experience
Supporting you to improve your customer’s experience at every touch-point.
Winning new business
Enabling you to win new business and retain those customers economically.
Improving operational efficiency
Supporting you to continually improve operational effectiveness - to reduce costs, improve MI, free up resources or efficiently manage uneconomic books of business.
Deploying capital profitably
Enabling you to access the right markets to deploy capital profitably and transfer risk. This may include managing a mutual or a captive, setting up new insurance vehicles or accessing Lloyd’s.
Responding to regulatory demands
Helping you to respond to the increasing burden of regulation - by meeting current requirements and understanding the impact of future changes.
Enabling clients to outperform
We take pride in the impact of our services and solutions for our clients. For more information on how we help our clients outperform see our case studies, testimonials and award successes.
5M+
Insureds managed
$10B+
Indemnity spend managed p.a
3.5M+
Claims handled p.a
$10B+
Premium and claims processed by our technology platforms
50+
Client technology implementations
30+
Delivering benefits in 30+ languages, supporting clients 24/7
Our solutions
Claims Solutions
Adjusting, third-party administration, assistance and technical services to reduce our clients’ risks, to understand the causes and impact of losses, and improve claims outcomes.
InsureTech
Our insurance technology business offers a suite of SaaS technology solutions for insurers, brokers, MGAs and insurance-related affinity businesses that drive client outperformance and a great end-customer experience.
Insurance Management
Our insurance management business offers end-to-end management of insurance programmes and processes on a long-term partnership basis.
Coronavirus COVID-19 – Our response
We are working closely with our clients to reassure you that we can support you and your teams and respond to the business impact of Coronavirus (COVID-19) during this challenging time
Read more on our response guidance page >
Latest news
Keep up-to-date with everything that’s going on at Charles Taylor. Continue to check back for regular updates.
Assistance
Getting Claims Management Right
"The true test of an insurance policy comes when a claim is made – and a smooth claims journey can …
Mar 2021
Adjusting
Focus: Technology will secure the future of credit risk
by Mike Holley, Senior Consultant, Credit and Political Risk, Charles Taylor Adjusting for Insurance Day, first published on 26 February …
Mar 2021
InsureTech
Covid-19 is driving insurtech adoption in Latin America
The pandemic has shown local insurers that the role of insurtechs is not to take away business but to help …
Feb 2021
Adjusting
Viewpoint: Decommissioning of offshore installations
Increased scrutiny from the offshore energy regulator means the dismantling of deep-sea platforms and the plugging of oil wells off …
Feb 2021
Adjusting | COVID-19
Covid-19 Liability Considerations
How does Covid-19 impact on the duties of employers to ensure arrangements are made for employees to work safely? As …
Feb 2021
Adjusting
Viewpoint: Australian renewable energy risks
The drive to site renewable energy projects in the tropical regions of Australia represents a great opportunity – but also …
Feb 2021
Get in touch
Find out how our wide range of services can support and benefit your business.