100% focus on services and solutions for all parties within the global insurance market

Charles Taylor provide an unrivalled and growing range of insurance services, claims and technology solutions across the globe, with a specialism in complex situations requiring distinctive technical expertise and technology. Working with you we aim to build long-term client relationships spanning multiple value-creating solutions, and to consistently delight with the quality and responsiveness of our people and delivery.

 

Your challenges

We know that you face multiple challenges as you develop your business. We understand this and provide highly specialised technical services that meet these challenges and enable you to outperform.

Managing claims effectively

Managing your claims more effectively by reducing claims opex, tightly managing indemnity spend and improving insight through analytics.

Accessing technical claims expertise

Providing you with the right expertise to manage and adjust claims, especially when they are large or complex – and during surge situations.

Capitalising on insurance technology

Providing you with the expertise to achieve digital transformation, delivered by experts who understand your industry, sector, and business.

Delivering exceptional customer experience

Supporting you to improve your customer’s experience at every touch-point.

Winning new business


Enabling you to win new business and retain those customers economically.

Improving operational efficiency

Supporting you to continually improve operational effectiveness - to reduce costs, improve MI, free up resources or efficiently manage uneconomic books of business.

Deploying capital profitably

Enabling you to access the right markets to deploy capital profitably and transfer risk. This may include managing a mutual or a captive, setting up new insurance vehicles or accessing Lloyd’s.

Responding to regulatory demands

Helping you to respond to the increasing burden of regulation - by meeting current requirements and understanding the impact of future changes.

Enabling clients to outperform

We take pride in the impact of our services and solutions for our clients.  For more information on how we help our clients outperform see our case studies, testimonials and award successes.    

5M+

Insureds managed 

 

 

$10B+

Indemnity spend managed p.a

 

3.5M+

Claims handled p.a

 

$10B+

 Premium and claims processed by our technology platforms

50+

Client technology implementations

30+ 

Delivering benefits in 30+ languages, supporting clients 24/7

Our solutions 

Claims Solutions

Adjusting, third-party administration, assistance and technical services to reduce our clients’ risks, to understand the causes and impact of losses, and improve claims outcomes.
 

InsureTech

Our insurance technology business offers a suite of SaaS technology solutions for insurers, brokers, MGAs and insurance-related affinity businesses that drive client outperformance and a great end-customer experience.

Insurance Management

Our insurance management business offers end-to-end management of insurance programmes and processes on a long-term partnership basis.
 

Latest news

Keep up-to-date with everything that’s going on at Charles Taylor. Continue to check back for regular updates.

Group

Charles Taylor Welcomes Alison Black as Chief People Officer

Charles Taylor, the leading provider of insurance services, claims and technology solutions to the global insurance market, has today announced …

May 2021

Adjusting | Claims Solutions

Charles Taylor expands Adjusting business in Europe

Charles Taylor, the provider of insurance services, claims solutions and technology platforms to the global insurance market, today announced that …

May 2021

Group

Charles Taylor sponsors Insurance Pride 2021

Charles Taylor is delighted to be a platinum sponsor for the Insurance Pride 2021 T-Shirt design competition, to promote Pride, …

Apr 2021

Adjusting

The Fight against Fraud

Many of our clients are finding that fraud is a recurring cause of credit risk claims.

Apr 2021

Group

Our organic growth and M&A activity

Find out more about our organic growth and M&A activity plans in the US from Christopher Schaffer CEO, TPA and …

Apr 2021

Group | Claims Solutions

Charles Taylor shortlisted in National Insurance Awards

Charles Taylor has been shortlisted for the Claims Initiative of the Year Award in this year’s National Insurance Awards: the …

Apr 2021

Get in touch

Find out how our wide range of services can support and benefit your business.