100% focus on services and solutions for all parties within the global insurance market 

Your challenges

We know that you face multiple challenges as you develop your business. We understand this and provide highly specialised technical services that meet these challenges and enable you to outperform.

Managing claims effectively

Managing your claims more effectively by reducing claims opex, tightly managing indemnity spend and improving insight through analytics.

Accessing technical claims expertise

Providing you with the right expertise to manage and adjust claims, especially when they are large or complex – and during surge situations.

Capitalising on insurance technology

Providing you with the expertise to achieve digital transformation, delivered by experts who understand your industry, sector, and business.

Delivering exceptional customer experience

Supporting you to improve your customer’s experience at every touch-point.

Winning new business

Enabling you to win new business and retain those customers economically.

Improving operational efficiency

Supporting you to continually improve operational effectiveness - to reduce costs, improve MI, free up resources or efficiently manage uneconomic books of business.

Deploying capital profitably

Enabling you to access the right markets to deploy capital profitably and transfer risk. This may include managing a mutual or a captive, setting up new insurance vehicles or accessing Lloyd’s.

Responding to regulatory demands

Helping you to respond to the increasing burden of regulation - by meeting current requirements and understanding the impact of future changes.

Our solutions 

Claims Solutions

Adjusting, third-party administration, assistance and technical services to reduce our clients’ risks, to understand the causes and impact of losses, and improve claims outcomes.


Our insurance technology business offers a suite of SaaS technology solutions for insurers, brokers, MGAs and insurance-related affinity businesses that drive client outperformance and a great end-customer experience.

Insurance Management

Our insurance management business offers end-to-end management of insurance programmes and processes on a long-term partnership basis.


Latest news

Keep up-to-date with everything that’s going on at Charles Taylor. Continue to check back for regular updates.


Charles Taylor Adjusting acquires Leading Edge Assist (LEA)

Charles Taylor, the leading provider of international adjusting services and technology solutions to the global insurance market, has announced the …

Dec 2023


Charles Taylor becomes affiliate member of the IUA

We are delighted to have become an affiliate member of the International Underwriting Association of London (IUA). The International Underwriting …

Dec 2023


Barry Simpson wins prestigious Lifetime Achievement Award

Australia | The Australasian Institute of Chartered Loss Adjusters (AICLA) has awarded Charles Taylor Adjusting’s Barry Simpson its prestigious Lifetime …

Nov 2023


Ahead for heights?

The UK construction sector has weathered several dramatic scandals, but regulation is improving. Julian Strutt, director for Property and Real …

Nov 2023


The resilience of the insurance industry

More than a decade ago, when I was running AON Risk Solutions in EMEA, I remember being at an internal …

Nov 2023


Gonzalo Geijo, Charles Taylor InsureTech

Q&A: Gonzalo Geijo, Charles Taylor InsureTech In an interview with Insurance POST, Gonzalo discussed how the market is re-shaping and …

Nov 2023

Enabling clients to outperform

We take pride in the impact of our services and solutions for our clients.  For more information on how we help our clients outperform see our case studies, testimonials and award successes.    


Insureds managed 




Indemnity spend managed p.a



Claims handled p.a



 Premium and claims processed by our technology platforms


Client technology implementations


Delivering benefits in 30+ languages, supporting clients 24/7

Get in touch

Find out how our wide range of services can support and benefit your business.