100% focus on services and solutions for all parties within the global insurance market 

Watch our animation to find out more about how we are evolving to support our clients, our people and the industry.   

Technically inspiring every day. 

Your challenges

We know that you face multiple challenges as you develop your business. We understand this and provide highly specialised technical services that meet these challenges and enable you to outperform.

Managing claims effectively

Managing your claims more effectively by reducing claims opex, tightly managing indemnity spend and improving insight through analytics.

Accessing technical claims expertise

Providing you with the right expertise to manage and adjust claims, especially when they are large or complex – and during surge situations.

Capitalising on insurance technology

Providing you with the expertise to achieve digital transformation, delivered by experts who understand your industry, sector, and business.

Delivering exceptional customer experience

Supporting you to improve your customer’s experience at every touch-point.

Winning new business

Enabling you to win new business and retain those customers economically.

Improving operational efficiency

Supporting you to continually improve operational effectiveness - to reduce costs, improve MI, free up resources or efficiently manage uneconomic books of business.

Deploying capital profitably

Enabling you to access the right markets to deploy capital profitably and transfer risk. This may include managing a mutual or a captive, setting up new insurance vehicles or accessing Lloyd’s.

Responding to regulatory demands

Helping you to respond to the increasing burden of regulation - by meeting current requirements and understanding the impact of future changes.

Enabling clients to outperform

We take pride in the impact of our services and solutions for our clients.  For more information on how we help our clients outperform see our case studies, testimonials and award successes.    


Insureds managed 




Indemnity spend managed p.a



Claims handled p.a



 Premium and claims processed by our technology platforms


Client technology implementations


Delivering benefits in 30+ languages, supporting clients 24/7

Our solutions 

Claims Solutions

Adjusting, third-party administration, assistance and technical services to reduce our clients’ risks, to understand the causes and impact of losses, and improve claims outcomes.


Our insurance technology business offers a suite of SaaS technology solutions for insurers, brokers, MGAs and insurance-related affinity businesses that drive client outperformance and a great end-customer experience.

Insurance Management

Our insurance management business offers end-to-end management of insurance programmes and processes on a long-term partnership basis.

Latest news

Keep up-to-date with everything that’s going on at Charles Taylor. Continue to check back for regular updates.


Why insurers can’t risk overwriting risk

The concept of risk is fundamental to the insurance industry, of course, but insurance companies themselves face a range of …

Sep 2021


How insurers can stay competitive in a data-driven world

The insurance industry is in the midst of a dramatic digital transformation. In recent years, in common with other branches …

Sep 2021


10 challenges Authority Hub can solve

With insurance companies under increasing pressure not only to comply with new and evolving legislation, but also to prove they …

Sep 2021


Charles Taylor to exhibit at the MGAA Conference

We look forward to showcasing our technology and claims solutions, supported by our InsureTech and Claims Solutions Teams, as well …

Sep 2021


Rob Brown featured in Insurance Day

Charles Taylor's Chief Executive discusses the group's plans for global expansion. The US market is a critical component in Charles …

Aug 2021

Richards Hogg Lindley

GA is as relevant as ever to cargo claims management

by Amy O'Neill, Managing Director - Marine Adjusting, Richards Hogg Lindley Liverpool, for Insurance Day, first published on 9 August …

Aug 2021

Get in touch

Find out how our wide range of services can support and benefit your business.