100% focus on services and solutions for all parties within the global insurance market
Charles Taylor provide an unrivalled and growing range of insurance services, claims and technology solutions across the globe, with a specialism in complex situations requiring distinctive technical expertise and technology. Working with you we aim to build long-term client relationships spanning multiple value-creating solutions, and to consistently delight with the quality and responsiveness of our people and delivery.
Your challenges
We know that you face multiple challenges as you develop your business. We understand this and provide highly specialised technical services that meet these challenges and enable you to outperform.
Managing claims effectively
Managing your claims more effectively by reducing claims opex, tightly managing indemnity spend and improving insight through analytics.
Delivering exceptional customer experience
Supporting you to improve your customer’s experience at every touch-point.
Accessing technical claims expertise
Providing you with the right expertise to manage and adjust claims, especially when they are large or complex – and during surge situations.
Capitalising on insurance technology
Providing you with the expertise to achieve digital transformation, delivered by experts who understand your industry, sector, and business.
Deploying capital profitably
Enabling you to access the right markets to deploy capital profitably and transfer risk. This may include managing a mutual or a captive, setting up new insurance vehicles or accessing Lloyd’s.
Improving operational efficiency
Supporting you to continually improve operational effectiveness - to reduce costs, improve MI, free up resources or efficiently manage uneconomic books of business.
Winning new business
Enabling you to win new business and retain those customers economically.
Responding to regulatory demands
Helping you to respond to the increasing burden of regulation - by meeting current requirements and understanding the impact of future changes.
Enabling clients to outperform
We take pride in the impact of our services and solutions for our clients. For more information on how we help our clients outperform see our case studies, testimonials and award successes.
5M+
Insureds managed
$10B+
Indemnity spend managed p.a
3.5M+
Claims handled p.a
$10B+
Premium and claims processed by our technology platforms
50+
Client technology implementations
30+
Delivering benefits in 30+ languages, supporting clients 24/7
Our solutions
Claims Solutions
Adjusting, third-party administration, assistance and technical services to reduce our clients’ risks, to understand the causes and impact of losses, and improve claims outcomes.
InsureTech
Our insurance technology business offers a suite of SaaS technology solutions for insurers, brokers, MGAs and insurance-related affinity businesses that drive client outperformance and a great end-customer experience.
Insurance Management
Our insurance management business offers end-to-end management of insurance programmes and processes on a long-term partnership basis.
Coronavirus COVID-19 – Our response
We are working closely with our clients to reassure you that we can support you and your teams and respond to the business impact of Coronavirus (COVID-19) during this challenging time
Read more on our response guidance page >
Latest news
Keep up-to-date with everything that’s going on at Charles Taylor. Continue to check back for regular updates.
InsureTech
Real-time data exchange will define digital progress in 2021
The London market’s prospects over the next two years will depend on its ability to speed up the transfer of …
Jan 2021
Group | InsureTech
Charles Taylor acquires remaining stake in Otak
Charles Taylor, the leading provider of services and technology solutions to the global insurance market, today announced that it has …
Jan 2021
Group | Adjusting | Assistance
Charles Taylor launches Specialist Investigation Services
Charles Taylor, the leading provider of services and technology solutions to the global insurance market, today launches Charles Taylor Specialist …
Jan 2021
Adjusting | Marine Technical Services
Charles Taylor U.S. Appoints New Marine Managing Director
Charles Taylor, the provider of services and technology solutions to the global insurance market, announced that Kuhrt Wieneke, President, Charles …
Jan 2021
Group
Charles Taylor acquires Aegis Corporation (Aegis)
Charles Taylor, a provider of services and technology solutions to the global insurance market, announced today that it has acquired …
Jan 2021
Assistance
The future of travel
Jody Baker, CEO, Charles Taylor Assistance, shares his vision of the future of travel, risk management, technology, claims management, international …
Dec 2020
Get in touch
Find out how our wide range of services can support and benefit your business.