100% focus on services and solutions for all parties within the global insurance market 

Your challenges

We know that you face multiple challenges as you develop your business. We understand this and provide highly specialised technical services that meet these challenges and enable you to outperform.

Managing claims effectively

Managing your claims more effectively by reducing claims opex, tightly managing indemnity spend and improving insight through analytics.

Accessing technical claims expertise

Providing you with the right expertise to manage and adjust claims, especially when they are large or complex – and during surge situations.

Capitalising on insurance technology

Providing you with the expertise to achieve digital transformation, delivered by experts who understand your industry, sector, and business.

Delivering exceptional customer experience

Supporting you to improve your customer’s experience at every touch-point.

Winning new business

Enabling you to win new business and retain those customers economically.

Improving operational efficiency

Supporting you to continually improve operational effectiveness - to reduce costs, improve MI, free up resources or efficiently manage uneconomic books of business.

Deploying capital profitably

Enabling you to access the right markets to deploy capital profitably and transfer risk. This may include managing a mutual or a captive, setting up new insurance vehicles or accessing Lloyd’s.

Responding to regulatory demands

Helping you to respond to the increasing burden of regulation - by meeting current requirements and understanding the impact of future changes.

Our solutions 

Claims Solutions

Adjusting, third-party administration, assistance and technical services to reduce our clients’ risks, to understand the causes and impact of losses, and improve claims outcomes.


Our insurance technology business offers a suite of SaaS technology solutions for insurers, brokers, MGAs and insurance-related affinity businesses that drive client outperformance and a great end-customer experience.

Insurance Management

Our insurance management business offers end-to-end management of insurance programmes and processes on a long-term partnership basis.


Latest news

Keep up-to-date with everything that’s going on at Charles Taylor. Continue to check back for regular updates.


Tide will underpin the future of DDM as an elective model in the London market

Following the announcement of an elective model for Delegated Data Manager, Tide will play a vital role as the engine …

Apr 2024


Charles Taylor Assistance celebrates new office opening

Charles Taylor Assistance, part of the Charles Taylor Group, has marked the launch of its new head office with an …

Mar 2024


Aligning Cover and Exposure in The Evolving Cyber BI Market

Cyber business interruption cover is an increasingly important insurance for businesses of all sizes. Yet, risk managers and insurance buyers …

Mar 2024


Why business is a team sport

I’ve been passionate about rugby union since I was a child. I played it at school and watched it every …

Mar 2024


Charles Taylor Featured in February's MGAA Magazine

Charles Taylor's recent white paper, Keeping on top of Evolving Cyber Risks, was featured in the latest MGAA Magazine - …

Mar 2024


Charles Taylor sponsors GAIF event for insurance professionals in Middle East

The 34th GAIF Conference took place on 18-21 February 2024. We were delighted to meet regional experts.

Mar 2024

Enabling clients to outperform

We take pride in the impact of our services and solutions for our clients.  For more information on how we help our clients outperform see our case studies, testimonials and award successes.    


Insureds managed 




Indemnity spend managed p.a



Claims handled p.a



 Premium and claims processed by our technology platforms


Client technology implementations


Delivering benefits in 30+ languages, supporting clients 24/7

Get in touch

Find out how our wide range of services can support and benefit your business.