Technically inspiring every day
Your challenges
We know that you face multiple challenges as you develop your business. We understand this and provide highly specialised technical services that meet these challenges and enable you to outperform.
Managing claims effectively
Managing your claims more effectively by reducing claims opex, tightly managing indemnity spend and improving insight through analytics.
Accessing technical claims expertise
Providing you with the right expertise to manage and adjust claims, especially when they are large or complex – and during surge situations.
Capitalising on insurance technology
Providing you with the expertise to achieve digital transformation, delivered by experts who understand your industry, sector, and business.
Delivering exceptional customer experience
Supporting you to improve your customer’s experience at every touch-point.
Winning new business
Enabling you to win new business and retain those customers economically.
Improving operational efficiency
Supporting you to continually improve operational effectiveness - to reduce costs, improve MI, free up resources or efficiently manage uneconomic books of business.
Deploying capital profitably
Enabling you to access the right markets to deploy capital profitably and transfer risk. This may include managing a mutual or a captive, setting up new insurance vehicles or accessing Lloyd’s.
Responding to regulatory demands
Helping you to respond to the increasing burden of regulation - by meeting current requirements and understanding the impact of future changes.
Our solutions
Claims Solutions
Adjusting, third-party administration, assistance and technical services to reduce our clients’ risks, to understand the causes and impact of losses, and improve claims outcomes.
InsureTech
Our insurance technology business offers a suite of SaaS technology solutions for insurers, brokers, MGAs and insurance-related affinity businesses that drive client outperformance and a great end-customer experience.
Insurance Management
Our insurance management business offers end-to-end management of insurance programmes and processes on a long-term partnership basis.
Latest news
Keep up-to-date with everything that’s going on at Charles Taylor. Continue to check back for regular updates.
Assistance
Customer service is king
Angela Smith, Head of Proposition Development for Charles Taylor Assistance, explains how, in a world of ever-higher customer expectations, assistance …
Jul 2022
Group | Marine Technical Services
Charles Taylor acquires V+B Group
Charles Taylor is delighted to announce the acquisition of V+B Group, a maritime assurance and surveying company consisting of three …
Jul 2022
InsureTech
Joanne Butler Interview with Insurance Business TV
What's impacting the insurance value chain? At the recent BIBA 2022 conference, Joanne Butler, was interviewed by Insurance Business TV.
Jun 2022
Adjusting | Technical Services
Charles Taylor Adjusting US expands with the grand opening of Mississippi office
Charles Taylor Adjusting continues expansion in the US market with the opening of a regional office in Pearl, Mississippi. Members …
Jun 2022
Technical Services
Charles Taylor Specialist Investigations to film for BBC One’s Claimed & Shamed
Multisector fraud specialists, Charles Taylor Specialist Investigation Services start filming this week for another series of BBC One’s Claimed and …
Jun 2022
Group
Charles Taylor wins Best Use of Technology Award at British Claims Awards
Charles Taylor’s social media and open-source intelligence platform Discovery, digital health risk assessment tool Venture, and range of automated claims …
Jun 2022
Enabling clients to outperform
We take pride in the impact of our services and solutions for our clients. For more information on how we help our clients outperform see our case studies, testimonials and award successes.
5M+
Insureds managed
$10B+
Indemnity spend managed p.a
3.5M+
Claims handled p.a
$10B+
Premium and claims processed by our technology platforms
50+
Client technology implementations
30+
Delivering benefits in 30+ languages, supporting clients 24/7
Get in touch
Find out how our wide range of services can support and benefit your business.