Technically inspiring every day
Your challenges
We know that you face multiple challenges as you develop your business. We understand this and provide highly specialised technical services that meet these challenges and enable you to outperform.
Managing claims effectively
Managing your claims more effectively by reducing claims opex, tightly managing indemnity spend and improving insight through analytics.
Accessing technical claims expertise
Providing you with the right expertise to manage and adjust claims, especially when they are large or complex – and during surge situations.
Capitalising on insurance technology
Providing you with the expertise to achieve digital transformation, delivered by experts who understand your industry, sector, and business.
Delivering exceptional customer experience
Supporting you to improve your customer’s experience at every touch-point.
Winning new business
Enabling you to win new business and retain those customers economically.
Improving operational efficiency
Supporting you to continually improve operational effectiveness - to reduce costs, improve MI, free up resources or efficiently manage uneconomic books of business.
Deploying capital profitably
Enabling you to access the right markets to deploy capital profitably and transfer risk. This may include managing a mutual or a captive, setting up new insurance vehicles or accessing Lloyd’s.
Responding to regulatory demands
Helping you to respond to the increasing burden of regulation - by meeting current requirements and understanding the impact of future changes.
Our solutions
Claims Solutions
Adjusting, third-party administration, assistance and technical services to reduce our clients’ risks, to understand the causes and impact of losses, and improve claims outcomes.
InsureTech
Our insurance technology business offers a suite of SaaS technology solutions for insurers, brokers, MGAs and insurance-related affinity businesses that drive client outperformance and a great end-customer experience.
Insurance Management
Our insurance management business offers end-to-end management of insurance programmes and processes on a long-term partnership basis.
Latest news
Keep up-to-date with everything that’s going on at Charles Taylor. Continue to check back for regular updates.
InsureTech
InsureTech win Oracle Global Technology Provider Partner Award for Innovation
Our cutting-edge technology differentiates us in the market and sets new standards for insurance technology. By integrating Charles Taylor's Core …
Sep 2023
Assistance
Charles Taylor Assistance Features in MGAA Magazine
Our Business Development Director Ian Latham talks to the MGAA about using major and micro technology to transform travel claims …
Sep 2023
Assistance
Charles Taylor Assistance Accredited by European Aero-Medical Institute
The European Aero-Medical Institute (EURAMI) has again awarded Charles Taylor Assistance its Commercial Aviation Medical Escort Accreditation. EURAMI’s mission is …
Sep 2023
Adjusting
Mark Thompson interviewed in Asia Insurance Review, September 2023 edition
Mark Thompson, Regional Head – Australia and New Zealand & Managing Director – Property, Casualty, Technical and Special Risks, features …
Sep 2023
Assistance
International Travel Risk Management Strategies 2023
Charles Taylor Assistance Risk Team Manager, Jonathan Brown, joins industry experts in the latest roundtable from iPMI magazine. Jonathan discusses …
Sep 2023
Adjusting
Julian Strutt in Insurance Business Magazine
Between claims inflation, wage inflation, supply chain challenges and spiking rebuild costs, insurers and insureds alike are facing a complex …
Sep 2023
Enabling clients to outperform
We take pride in the impact of our services and solutions for our clients. For more information on how we help our clients outperform see our case studies, testimonials and award successes.
5M+
Insureds managed
$10B+
Indemnity spend managed p.a
3.5M+
Claims handled p.a
$10B+
Premium and claims processed by our technology platforms
50+
Client technology implementations
30+
Delivering benefits in 30+ languages, supporting clients 24/7
Get in touch
Find out how our wide range of services can support and benefit your business.