Technically inspiring every day

100% focus on services and solutions for all parties within the global insurance market 

Your challenges

We know that you face multiple challenges as you develop your business. We understand this and provide highly specialised technical services that meet these challenges and enable you to outperform.

Managing claims effectively

Managing your claims more effectively by reducing claims opex, tightly managing indemnity spend and improving insight through analytics.

Accessing technical claims expertise

Providing you with the right expertise to manage and adjust claims, especially when they are large or complex – and during surge situations.

Capitalising on insurance technology

Providing you with the expertise to achieve digital transformation, delivered by experts who understand your industry, sector, and business.

Delivering exceptional customer experience

Supporting you to improve your customer’s experience at every touch-point.

Winning new business

Enabling you to win new business and retain those customers economically.

Improving operational efficiency

Supporting you to continually improve operational effectiveness - to reduce costs, improve MI, free up resources or efficiently manage uneconomic books of business.

Deploying capital profitably

Enabling you to access the right markets to deploy capital profitably and transfer risk. This may include managing a mutual or a captive, setting up new insurance vehicles or accessing Lloyd’s.

Responding to regulatory demands

Helping you to respond to the increasing burden of regulation - by meeting current requirements and understanding the impact of future changes.

Our solutions 

Claims Solutions

Adjusting, third-party administration, assistance and technical services to reduce our clients’ risks, to understand the causes and impact of losses, and improve claims outcomes.


Our insurance technology business offers a suite of SaaS technology solutions for insurers, brokers, MGAs and insurance-related affinity businesses that drive client outperformance and a great end-customer experience.

Insurance Management

Our insurance management business offers end-to-end management of insurance programmes and processes on a long-term partnership basis.


Latest news

Keep up-to-date with everything that’s going on at Charles Taylor. Continue to check back for regular updates.


Charles Taylor Assistance Accredited by European Aero-Medical Institute

The European Aero-Medical Institute (EURAMI) has again awarded Charles Taylor Assistance its Commercial Aviation Medical Escort Accreditation.   EURAMI’s mission is …

Sep 2023


Mark Thompson interviewed in Asia Insurance Review, September 2023 edition

Mark Thompson, Regional Head – Australia and New Zealand & Managing Director – Property, Casualty, Technical and Special Risks, features …

Sep 2023


International Travel Risk Management Strategies 2023

Charles Taylor Assistance Risk Team Manager, Jonathan Brown, joins industry experts in the latest roundtable from iPMI magazine. Jonathan discusses …

Sep 2023


Julian Strutt in Insurance Business Magazine

Between claims inflation, wage inflation, supply chain challenges and spiking rebuild costs, insurers and insureds alike are facing a complex …

Sep 2023


Charles Taylor accelerates UK Policy Administration with Oracle Cloud

Charles Taylor is running its Policy Administration capability for insurance carriers in the UK using Oracle Cloud Infrastructure (OCI). Charles …

Sep 2023


Charles Taylor appoints Steven Beard as Group President

Charles Taylor announce the appointment of Steven Beard as Group President, effective 01 September. Steven joins Charles Taylor from Ardonagh …

Aug 2023

Enabling clients to outperform

We take pride in the impact of our services and solutions for our clients.  For more information on how we help our clients outperform see our case studies, testimonials and award successes.    


Insureds managed 




Indemnity spend managed p.a



Claims handled p.a



 Premium and claims processed by our technology platforms


Client technology implementations


Delivering benefits in 30+ languages, supporting clients 24/7

Get in touch

Find out how our wide range of services can support and benefit your business.