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Charles Taylor, a provider of insurance services, claims and technology solutions, has announced that it has migrated all its service capabilities to cloud infrastructure.

The shift from on-premises data centres to cloud infrastructure marks a major milestone for the company following the launch of its cloud-based SaaS capability hub, InHub, earlier this year.

InHub brings all capabilities – document management systems, business process management, claims optimisation, and policy administration – together in a unified system. Additionally, the legacy modernisation pillar allows InHub to connect to legacy systems so that it can work seamlessly with existing software.

Charles Taylor said the cloud migration would allow it to help customers future-proof their technology stack rapidly and efficiently, with minimal interruptions to their day-to-day operations. The cloud platform is also scalable, so customers can exploit new services and technology at their own pace. They can also move different aspects of their businesses onto the cloud seamlessly within a timeframe that suits their needs.

InHub fully integrates Charles Taylor’s technology and managed services. The company provides a spectrum of insurance services that cover not just technology, but also high-touch services like underwriting and investment management, complex claims handling, loss adjusting and third-party administration services, n0-touch digital claims, and robotic process automation. All of the company’s service delivery platforms are fully integrated with InHub.

“Cloud migration is transformational to businesses,” said Arjun Ramdas, CEO of Charles Taylor InsurTech. “It optimises business performance, improves company scalability, speeds up disaster recovery and end-to-end testing, and ensures that accurate data is being delivered to the client. We look forward to working with clients to transform the agility, efficiency, and profitability of their business.”

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