Charles Taylor is pleased to announce that it has appointed Heather H. Burnham as Senior Vice President of Marketing and Business Development to further advance the company’s position as a leader in full-service claims solutions, including third-party administration (TPA) and managed care services.

In her new role at Charles Taylor, Ms. Burnham will lead business development, high-impact marketing programs and brand strategy for the TPA business, whose growth is a core pillar of the company’s continued expansion in the U.S. Bringing more than two decades of experience, Ms. Burnham will work closely with company leaders to develop and implement comprehensive marketing strategies tailored to drive business priorities.

“We are thrilled to welcome Heather to the team as a seasoned marketing leader at a time of rapid growth and opportunity for Charles Taylor,” said Christopher Schaffer, Chief Executive Officer of Charles Taylor Global TPA. “As we continue to enhance our service offerings and expand our footprint in the U.S., it is critical that the market knows how we can help clients outperform, and Heather’s experience and expertise will help us tell that exciting story.”  

Charles Taylor TPA recently acquired Underwriters Safety & Claims (US&C), a TPA and managed care services provider with operations across the U.S. In 2021, the company acquired Aegis, a leading mutual management and TPA for the municipal market.

“It’s an exciting time to be joining the firm’s growing TPA business as it is increasingly focused on delivering end-to-end solutions to employers,” said Burnham. “Charles Taylor has a history that extends back more than 100 years, but the company also has a vision for the future of claims solutions that will ensure we are an industry leader for decades to come. I’m excited to be a part of the amazing group of professionals who are working to make that vision a reality.”

Ms. Burnham has over 25 years of experience in B2B marketing, including her role as Vice President of Marketing at CorVel Corporation, where she helped to build the CorVel brand from a managed care provider to a full-service TPA.