Building businesses and achieving goals for our clients

MTS Builder's Risk Assessment Survey in China

Marine Technical Services’ senior marine surveyor, Gregor Guo, recently completed a JH143 Builder’s Risk Assessment Survey at COSCO Shipping Offshore in Qidong, P.R.China. 

Drawing on multiple resources: a successful repatriation from South Africa

A man on holiday in South Africa had been admitted to hospital with heart failure and pneumonia. After heart valve replacement surgery, his health unfortunately continued to deteriorate, although he was being given excellent care by the hospital.

Overcoming complexities to repatriate a mental health patient to Nigeria

A Nigerian national working off the coast of Saudi Arabia had suffered a psychotic episode and had been transferred to a Saudi hospital for treatment. Charles Taylor Assistance was asked to oversee his care, manage medical bills and repatriate him to Nigeria once he was fit to fly.

Supporting a world class Arctic decommissioning project

When ConocoPhillips wanted to remove four massive, 5,500 ton concrete structures that had been part of an exploratory drilling platform in harsh arctic conditions, it turned to Charles Taylor Adjusting for the Group’s marine surveying and consultancy capabilities.

Winning one of the largest Latin American insurers as an insurance technology client

Charles Taylor InsureTech was appointed to implement Fadata’s software solution for one of Latin America’s top insurers in five Latin American countries with the option to extend to four further countries.

Simplifying delegated underwriting authority reporting

Insurers around the world extend their distribution and ability to underwrite specialist risks, by delegating their authority to enter into contracts of insurance to expert third parties. These third parties, known as coverholders, provide businesses and individuals with a wide choice of different insurance covers.

Spearheading the response to Hurricane Odile

When Hurricane Odile ripped through one of Mexico’s top tourist destinations, Los Cabos, Baja California Sur, at wind speeds in excess of 200 km/h, it caused massive damage to the resort’s property and infrastructure. Severe wind damage and extensive power cuts caused over US$1bn in damage.

A life-saving repatriation

A man had been admitted to a government medical facility in Nigeria after seeking advice from a local emergency helpline and testing positive for COVID-19.

Containing the cost of corporate travel insurance claims from Costa Rica

Two female volunteers, working in Central America, were injured while jumping from the Montezuma Waterfalls on Costa Rica’s remote Nicoya Peninsula. After initial support from a local search and rescue crew, the pair’s ongoing care was managed by us.

A medical transfer at the height of the pandemic

An insured man suffering from COVID-related symptoms had admitted himself to a local hospital in Brazil.

Widening access to affordable Longshore workers’ compensation insurance

Longshore workers’ compensation insurance provides waterfront employees in ports and terminals in the USA with vital protection. Larger businesses can access their cover through Signal Mutual, the leading provider in the market, but not all employers meet the criteria necessary to join the mutual.

Effectively adjusting a complex drilling rig claim

The Deepsea Aberdeen is an ultra-deep water, harsh environment semi-submersible drilling rig. The rig’s construction was very advanced at a leading South Korean shipyard when seawater was accidentally allowed to enter the pontoons.

Delegated Data Manager, powered by Tide, to onboard a new syndicate

Working in collaboration with Charles Taylor InsureTech, Lloyd’s and LIMOSS, Asta has successfully rolled out DA SATS (now referred to as Delegated Data Manager), powered by Tide, to onboard a new syndicate..

Chronic illness repatriation from Spain

An elderly British woman, suffering from a rare form of tissue cancer, had been admitted to a nursing home in Spain, where she was living.

A coordinated medical response

When an elderly man was diagnosed with cancer in Spain, his treating doctors advised that he needed to start chemotherapy within 48 hours to survive - and Charles Taylor Assistance was called in to help.

Overcoming the challenges of an emergency repatriation

A British man on holiday with family and friends in Lanzarote had been admitted to a local hospital after suffering a stroke.