Charles Taylor global insurance news and insights

Use the filters below to find insurance news and insights around the globe from all our business areas; Claims Solutions, InsureTech, Insurance Management and the rest of Charles Taylor.

Assistance

Is artificial intelligence (AI) transforming travel insurance claims?

The world has moved from artificial intelligence (AI) experimentation to real-time usage. Today, over 42% of the UK’s and just …

Jul 2026

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Philippines earthquake: Mathew Hessian interviewed by InsuranceAsia News

InsuranceAsia News interviewed Mathew Hessian last week to discuss claims management following the earthquake in the Philippines. Following the magnitude …

Jun 2026

InsureTech

The Productivity Paradox: Why GenAI’s ROI Remains Elusive

Billy Towner, Sales and Business Development Manager at Charles Taylor InsureTech, features in The AI Journal, exploring the “productivity paradox” …

May 2026

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CILA SIS Whitepaper

Charles Taylor experts Bobby Gracey and Simon Cook have published a new thought leadership article, “Simplifying the Complexity of International …

May 2026

InsureTech

How AI Is Transforming Customer Service in the Insurance Industry

The insurance industry is entering a new era of customer engagement powered by artificial intelligence (AI). As customer expectations continue …

May 2026

Adjusting

Why 2026 is the year of interconnected risks in Asia

Mathew Hessian writes for Asia Insurance Review in its March 2026 issue on why 2026 will demand a new approach …

Mar 2026

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