Technically inspiring every day

100% focus on services and solutions for all parties within the global insurance market 

Your challenges

We know that you face multiple challenges as you develop your business. We understand this and provide highly specialised technical services that meet these challenges and enable you to outperform.

Managing claims effectively

Managing your claims more effectively by reducing claims opex, tightly managing indemnity spend and improving insight through analytics.

Accessing technical claims expertise

Providing you with the right expertise to manage and adjust claims, especially when they are large or complex – and during surge situations.

Capitalising on insurance technology

Providing you with the expertise to achieve digital transformation, delivered by experts who understand your industry, sector, and business.

Delivering exceptional customer experience

Supporting you to improve your customer’s experience at every touch-point.

Winning new business

Enabling you to win new business and retain those customers economically.

Improving operational efficiency

Supporting you to continually improve operational effectiveness - to reduce costs, improve MI, free up resources or efficiently manage uneconomic books of business.

Deploying capital profitably

Enabling you to access the right markets to deploy capital profitably and transfer risk. This may include managing a mutual or a captive, setting up new insurance vehicles or accessing Lloyd’s.

Responding to regulatory demands

Helping you to respond to the increasing burden of regulation - by meeting current requirements and understanding the impact of future changes.

Our solutions 

Claims Solutions

Adjusting, third-party administration, assistance and technical services to reduce our clients’ risks, to understand the causes and impact of losses, and improve claims outcomes.


Our insurance technology business offers a suite of SaaS technology solutions for insurers, brokers, MGAs and insurance-related affinity businesses that drive client outperformance and a great end-customer experience.

Insurance Management

Our insurance management business offers end-to-end management of insurance programmes and processes on a long-term partnership basis.


Latest news

Keep up-to-date with everything that’s going on at Charles Taylor. Continue to check back for regular updates.


Insurers should be concerned about the number of cyber-attacks against firms

By Laetitia Fouquet, Global head of cyber at CTA with a worldwide team of specialist adjusters available for First Notification …

Aug 2022


Charles Taylor Australia hits milestone of 100th employee

Charles Taylor Adjusting (CTA) Australia, a leading loss adjusting business focused on technical commercial claims, has today celebrated an important …

Aug 2022


Charles Taylor appoints Tsuyoshi Sharyo in Japan

Charles Taylor appoints Tsuyoshi Sharyo to lead expansion of its Property & Casualty capabilities in Japan  Charles Taylor Adjusting, a …

Jul 2022


Assistance resumes innovative medical escort training to optimise patient safety

Charles Taylor Assistance, the global repatriation, medical assistance and travel claims management provider, is optimising patient safety by resuming its …

Jul 2022


Drought And Heat Stress On Farms

By David Waite, BSc (Agric) Hons  FCII  FCILA  CFIRM  FUEDI-ELEA  PMIAgrM Technical Lead – Agriculture - Charles Taylor Adjusting The …

Jul 2022


Is customer demand driving change in insurtech?

Customer centricity is currently central to insurtech and many of the innovations being adopted. InsurTech Magazine caught up with Jo …

Jul 2022

Enabling clients to outperform

We take pride in the impact of our services and solutions for our clients.  For more information on how we help our clients outperform see our case studies, testimonials and award successes.    


Insureds managed 




Indemnity spend managed p.a



Claims handled p.a



 Premium and claims processed by our technology platforms


Client technology implementations


Delivering benefits in 30+ languages, supporting clients 24/7

Get in touch

Find out how our wide range of services can support and benefit your business.