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Charles Taylor TPA client case study

APM Terminals, an independent affiliate of A.P Moller – Maersk Group, operates a Global Terminal Network of 20,300 employees on five continents. The company provides port management and operations to over 60 liner shipping customers who serve the world’s leading importers and exporters of containerized and other cargoes.

APM Terminals asked Charles Taylor to adjust its federal and state workers’ compensation claims for its eight North American terminals. In less than 30 days, Charles Taylor assembled a team of experienced adjusters and coordinated the transfer of nearly 600 workers’ compensation claims. Charles Taylor was fully operational on Day One, processing and adjusting new claims from eight terminals nationwide.

Since that time, APM Terminals has experienced seamless implementation of Charles Taylor’s adjusting services and state-of-the-art technology. They have benefitted from effective advocacy from experienced adjusters and show marked improvement in nearly every measurable claim statistic.

Christopher Schaffer
Chief Executive Charles Taylor TPA

T: +1 203 210 1600

Catherine M Mulvihill
Managing Director, Charles Taylor TPA (UK)

T: +44 20 3320 2252
M: +44 7866 476 824