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Managed Claims Services

We provide services to insurers & reinsurers for live & run-off claims.

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Broker and Underwriting Services

We provide outsourced support and managed services to enable underwriters and brokers to focus on their core business.

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MGA Service

We provide a comprehensive range of support services to new and existing MGAs.

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Welcome to Charles Taylor Insurance Services

Transforming Insurance Operations

Great operations make insurance businesses in the Lloyd’s, London and international markets tick. They ensure that policies are issued, claims paid, coverholders managed, regulatory reporting completed and a multitude of other vital, often unsung, services delivered.

That’s where Charles Taylor Insurance Services comes in. We are an innovative provider of outsourced services to insurers, brokers, coverholders and MGAs. By working with us, you can focus more of your time on delivering outstanding insurance to your clients, confident that your operations will run like clockwork.

You can outsource entire functions to us, or choose from a menu of services to streamline exactly the service you require. You can be confident that we have the technical knowledge, market experience and commitment to service to ensure that our services integrate perfectly with your own.

Claims Services

We offer a range of claims management services, including static claims, elective claims and claims peer reviews.

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Run-Off Services

A complete end-to-end service to manage claims, release reserves and manage books to close for owners and acquirers of run-off.

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Broker and Underwriter Services

We offer a range of outsourced services, including broker services, underwriting & financial services, delegated underwriting authority (DUA) services and managing general agency (MGA) services.

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Market Applications

We manage the London Market Expert (LME) database, a repository of information from third party administrators (TPAs) accessible by managing agents

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Key Contact

Alistair Hardie
Group Chief Executive

Tel +44 (0)1243 621 000 ext 1700
Mobile +44 (0)7894 337138
Email Alistair.hardie@cegagroup.com

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Latest news

How Loss Adjusters are responding to the coronavirus - remote inspections, Covid-19 technical teams and prioritising the vulnerable20 March, 2020In an Insurance Post article last week, James Norman, Strategy and Business Development Director, was quoted along with industry peers about how loss adjusters are responding to the coronavirus - remote inspections, COVID-19 technical teams and prioritising the vulnerable.
Charles Taylor’s response to COVID-1918 March, 2020With the recent escalation of the COVID-19 outbreak and the significant disruption to us all, I wanted to reassure you that the continuity of our services to clients and the safety of our staff have been and will remain our top priorities.
International Women's Day 20209 March, 2020Charles Taylor have been working hard to ensure we champion women to drive their careers in a variety of ways. This International Women’s Day, we thought we'd share one of the ways we're doing this.
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Charles Taylor Managing Agency

Charles Taylor Managing Agency (CTMA) is a Lloyd's managing agent which provides end-to-end management services to Lloyd's syndicates